Hiring for Change Management Lead Analyst Bengaluru for Exp. 6 - 8 Years at CGI Information Systems (Job in Kolkata)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:We are hiring for Change Management Lead Analyst. Skill : Change Management Role : Lead Analyst Exp : 6 - 8 years Location : Bangalore Please find the JD: Requirements: Proficient in Change Management tools and Processes Remedy/Service Management/Service Now Application Support & infrastructure activities. Telecom domain & technologies. Proficient in MS Office (Word, Excel, PowerPoint, Visio, SharePoint) Primary Job Responsibilities: - Responsible to Review, Assess, Approve & Close the Changes related to application & infrastructure Responsible to perform Post Implementation reviews Identify and drive corrective and preventive actions for the Application Maintenance, development & IT Infrastructure partners. Responsible to tables all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issues an agenda and circulates all requests for changes to Change Advisory Board members in advance Responsible to Authorizes acceptable changes, either alone or after a CAB has taken place, Issues change schedules Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules Reviews all outstanding RFCs Responsible to provide metrics and trending analysis to identify the major focus areas. Responsible to Publish root cause analysis reports & Stats - Perform investigative analysis and reporting on chronic Changes. Responsible to Produces regular management reports Responsible to provide Trainings on Problem Management practices.