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Hiring for Retail Sales Manager - Courier Industry in Bengaluru/Bangalore, for Exp. 3 - 8 yrs at Tal (Job in Kolkata)

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Job Description:Retail Sales : Key Responsibility Areas : - Implement Retail Business Strategy - Implementation of Plans at cluster markets . - ESA appointment / creating network of ESA . - Ensure profitable revenue thru close monitoring of Yield. - Exploring biz opportunities at Universities / Engineering,Medical and Management institutes in assigned territory. Tasks & amp amp Duties : - Develop strategy implementation, plans, detailing key objectives, tasks, timelines and budgets for each of the customer groups - Pre-paid, FOD and promoting feature sales ( DOD / FOV etc ) customers thru ESA network. - Ensure a steady revenue stream from retail customer base in territory assigned and enhancing territory boundaries by adding new ESA' s - Monitoring monthly MIS of retail revenues, brand, operations, service standards, and competition and business trends to the Retail Manager - Ensure a strong brand presence and adherence to company branding policies and procedures, in consultation with reporting boss. - Establish and maintain mutually beneficial relationships with ESA ' s etc to obtain the best retail exposure, customer loyalty, quality services and profitability for the BD network. Experience : Experience in Express Cargo Industry is plus point. Age : 30-38 Knowledge : - Express Cargo Industry knowledge - Retail trade from a service perspective - Operations, procedures and policies. - Branding guidelines. - Understands service quality - Sound Geographical knowledge. - Retail metrics. Skills : - Planning & amp amp Organizing. - Decision Making - Strong negotiation skills - Customer Orientation - Project Management - Excellent communication (both written & amp amp verbal) and presentation skills. - Commitment to Excel - Building and Leading Teams Key Responsibility Areas ( KRAs) : - Implementation plan, MS in value/volume, productivity,financial targets,number of centers. - Ensure a steady revenue stream from retail outlets and channel partners through impactful product promotions and continuous revitalization of the product, in collaboration with marketing communications, to meet customer needs. - Monitor and provide monthly MIS of retail revenues, brand, operations,service standards, competition and business trends to the senior management. - Ensure a strong brand presence and adherence to company branding policies and procedures in consultation with Marketing Communications. - Establish and maintain mutually beneficial relationships with channel partners to obtain the best retail exposure,customer loyalty,quality services and profitability for the BD network. Skills : Technical And Behavior : - Strong negotiation - Customer orientation : - Identifying and understanding customer needs and is aligned to delivery of service excellence from this important customer touch-point. Planning & amp amp Organizing : - Sets clear and realistic goals, objectives and actions to ensure that activities and objectives are efficiently and cost-effectively achieved with in given timelines. Project Management : - Can collaborate with teams and work to timelines without overruns to achieve the desired results cost-effectively. Decision Making : - Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans risk management. Personal : Influencing : Persuades and gains commitment and support by others to willingly take action Communication : Expresses verbal and written information and ideas in a timely,clear and coins and concise manner Commitment to excel : Challenge self and others to exceed standards and achieve extraordinary results, striving for best in class. Is not easily deterred when obstacles or delays are encountered. Key skills : - Retail Sales in courier industry, Retail Sales, channel sales, retail operations


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Posted on: Wednesday, 05 April, 2017  08:43
Expires On: Tuesday, 24 December, 2019  18:30

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