Jobs in Deloitte, Careers in Deloitte at Deloitte.,Hyderabad (Job in Hyderabad Secunderabad)
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Job Description:Talent Sourcing System (Avature) Assistant ManagerYou are a self-motivated individual who has a solid understanding of Candidate/ Client Relationship Management (CRM) systems as an end-user and system administrator. You are driven to learn new technologies at an in-depth level and to understand how the technology can be utilized to best meet the needs of the business. You take pride in providing stellar customer service to your clients and understand your role in enabling efficiencies and improving the internal stakeholder and talent lead experience. You are passionate about technology and about leading the adoption of and ongoing operations for the Avature CRM at Deloitte. Work youll doAs an Assistant Manager, your primary focus will be configuring, enhancing and maintaining the global platform for Talent Sourcing System (Avature) and its relationship with our Recruiting Management Systems (Taleo Enterprise/ Success Factors). This role reports to the Manager, Recruiting Technologies and will have direct reports. Your responsibilities will include: Supporting the implementation of Avature Sourcing and Event Management. This role will have ongoing operations responsibility including system maintenance, configuration, documentation, training, testing and user support Act as a Subject Matter Expert (SME) on TSS system and processes Participate in the governance process for all system changes including regular communications with clients and leadership teams Manage day-to-day administration of system and respond to client change requests Manage user support escalations, including research and resolution of complex issues working directly with the Avature vendor, as required Look for opportunities for continuous improvement, and implement steps to conduct operations more efficiently Lead initiatives or annual events such as technology upgrades and environment refreshes. This includes reviewing product release documentation to propose implementation of newly available product features, creating project timelines, defining/ assigning tasks, coordinating resources, managing project plans and reviewing and testing impacts of integrated system upgrades or patches Use knowledge of technology and Deloitte member firm business needs to support communications/ change management activities for projects and enhancements Provide ongoing training and user support after changes in systems and/ or procedures are implemented Participate in the design, development and analysis of Avature reports (Reports, Dashboards, Ad hoc requests) using Avature Lists, Report Builder, and Reporting Dashboards Monitor and work with Global Technology Services to maintain integration files between Avature and other systems, including Taleo and SuccessFactors Use knowledge of current HR Technology trends and vendor roadmap to implement long-term process improvements, recommend technology enhancements and influence development of future Avature functionality Lead design sessions to identify functional requirements/ specifications for new development and ongoing projects Performs other duties as assigned. Depending on department and business needs, primary focus areas may change including cross platform work with other recruiting technologies Participate in user group meetings, as needed Supervise work assignments and priorities, professional development, scheduling, hiring, and performance appraisals for the TSS TeamThe teamThe Talent Sourcing System (TSS) support team is a group within the broader Global Talent Shared Services (GTSS) in Hyderabad. GTSS professionals are committed to providing the best talent shared services to the Deloitte network of member firms around the world. We care about our customers experience with us and strive to offer the best talent services that the industry can provide based on technology and human efforts. The Talent Sourcing System (TSS) team within GTSS provides technology/ system support to recruiters of member firms worldwide within Deloitte network by helping them adopt & implement optimum functionality and system configuration of Avature as a new sourcing tool, administrative support to users of Avature and regular maintenance/ upgrade of Avature during various release cycles. This team will act as a crucial solution provider as domain experts to various users of Avature around the world.