Hiring for Client Service Executive - Only Female Candidates Required in Bengaluru/Bangalore, for Ex (Bangalore Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Mind fleck Pvt Ltd is looking for a Female Client Services Executive who is self-motivated, dependable, well organized, adaptable, flexible, and resourceful with strong written & amp amp verbal communications skills and the ability to balance multiple priorities. Responsibilities Understanding the client' s needs and the internal resources available to you and proactively managing communications between our staff and clients. Manage project, work with Client expectations work in a fast-paced, challenging, energetic environment. Anticipate and make recommendations for client needs. Be exceptionally responsive to all client requests. Coordinate projects by communicating effectively with client & amp amp production team to follow all steps to ensure the project stays on track. Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & amp amp constantly learn new technology. Provide EXCELLENT customer service with a positive attitude to every client, on every occasion. Duties includeReceive, coordinate & amp amp assign existing customer requests through Support Desk. Preparing estimates Creating project dockets including budgets, timelines, creative briefs, project folders Quality assurance including proofreading and ensuring that all work presented to our clients meets their specifications and brand mandates Providing clients with timely updates and status updating. All project statuses update by end of the day Attending all staff briefings and project status check-ins each morningPure client service there is no revenue target Requirements Must have excellent problem solving, organizational, written & amp amp verbal communication. Must have strong follow-up skills. Proficient in Microsoft Outlook, Word, Excel & amp amp PPT Must have excellent phone skills & amp amp etiquette. Must have NO FEAR of computers & amp amp technology. At least an intermediate knowledge of Internet terms & amp amp capabilities. Must be willing to learn new things. Must like smiley faces and have a sense of humor.