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Hiring for Service Quality Management Lead Bengaluru for Exp. 3 - 5 Years at Accenture Solutions Pvt (Bangalore Job)

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Job Description:Role : Release Management Lead Role Description : Develop a detailed release plan and provide management oversight of the entire release process. Must have Skills : Service Quality Management Good to Have Skills : Service Management Job Description : 1)Expert in ITIL service management framework 2)Understanding and knowledge of all service management processes and frameworks 3)Understanding of external and internal stakeholders and corresponding escalation matrix 4)Ability to think and act both strategically and tactically 5)Ability to work under pressure,ability to operate with minimal direction, statistical, numerical and analytical principles and processes 6)Ability to drive and manage activities within the support unit across two contracts (AIO and AR) 7)Excellent oral, written and presentation skills

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Posted on: Tuesday, 18 July, 2017  08:49
Expires On: Sunday, 21 June, 2020  18:30

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