Hiring for Advisor, Tech Program Mgmt in Bengaluru/Bangalore, for Exp. 5 - 9 yrs at Dell.,Bangalore (Bangalore Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:* Technical Program Management Advisor Competitive salary Dell Bangalore, India People make Dell so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company Within the IT Project Management team at Dell, we are looking for an IT Project Management Advisor to join our team in Dell Bangalore, India. Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfill your ambitions and potential. Key Responsibilities This position is responsible for providing a superior customer experience through professional management of business deployment activities for Dell online programs. This role involves working jointly with Online Product Management and Product Development to define, test and deploy the end-user and system features that enable Dell s Commercial customers to transact online. It also involves working with cross-functional teams such as Product Catalog, Content Operations, Software & amp amp Peripherals, Merchandizing, and Commercial Online Business Managers to join support Dell s customers who shop online. The Premier Plus Business Deployment PM role is part of the Dell Commerce Services organization. Working closely with regional online business partners, the Business Deployment Manager will coordinate platform migration efforts, including scheduling customer transition activities, alignment with Sales/ Account team and ensuring customers are migrated to the new Dell Commercial e-Commerce platform (Premier Plus) with minimal impact. Responsible for testing and deploying new e-Commerce capabilities on the Premier Plus platform. Work with cross-functional team such as Commercial Online Business, Sales, Product Management, and Development to solidify and define clear end-user and system requirements based on customer interactions. Responsible for identifying the use case(s) and coordinating testing with the cross-functional teams during the User Acceptance test cycles as needed. Support platform stabilization efforts, serving as a Subject Matter Expert for Dell s e-Commerce capabilities, providing direction to IT Support teams working on customer escalations and trouble tickets.