Hiring for Advisor, IT Application Mgmt in Bengaluru/Bangalore, for Exp. 8 - 10 yrs at Dell.,Bangalo (Bangalore Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:* Principal Accountabilities: Manages, resolves and documents issues and events related to the Oracle Financial Module of DELL' s Largest Production Oracle E- Business Suite environment. Monitors and measures performance characteristics of applications. Communicates with all stakeholders (customers, development teams, end users, etc.) to address system issues. Experienced knowledge of engaging with Oracle Corporation through Service requests Proposes and implements systems enhancements that will improve the reliability and performance of the system. Learns new applications, Dell- specific technologies, system behaviour and business processes as they relates to customer needs. The ideal candidate must be able to very quickly adapt and change direction, often managing multiple requests at the same time Knowledge - Technical - Professional - Business Acumen In- depth disciplinary knowledge leverages business acumen and subject matter expertise. Provides deep subject matter expertise, advice and program delivery. Contributes to the development of new techniques and plans within area of expertise. Understanding of Dell goals, customer requirements and knowledge of competitor practices. Understanding of Dell business priorities, strategy and direction. Thorough understanding and management of customer business needs and expectations. Managing projects and program execution. Problem Solving - Judgment - Complexity - Ingenuity Works on abstract and complex problems requiring evaluation of intangible variables. Integrates trends, data and information into plans, deliverables and recommendations. Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent. Opportunity/ risk analyses Cost/ benefit analyses Pricing models Anticipates operational, program, and implementation issues and develops preventative measures. Adapts projects, programs or methods based on customer or business partner feedback Guidance - Direction - Planning - Independence - Initiative Work is guided by business plans for the discipline. Actively participates in setting area objectives to meet plans. Escalates matters of business risk. Influences others through their professional/ technical expertise. Manages critical projects, customer engagements or business processes. Guides completion of major projects or customer engagements. Allocates work and mentors others. Relationships - Sphere of Influence - Communication Contributes to the area through delivery of end results and contribution to planning for the area. Provides thought leadership, guidance and advice in own field. Works across the organization to effectively obtain and allocate resources to complete programs and projects on time. Adapts communication techniques for audiences at multiple internal and external levels. - Presents facts and information to negotiate mutually acceptable solutions. - Delegates clearly and comfortably. Cultivates, develops and manages strong, lasting customer relationships at senior management level. May manage vendor relationships.