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Hiring for Software Engineer - Production Support in Bengaluru/Bangalore, for Exp. 3 - 5 yrs at Fide (Bangalore Job)

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Job Description:Description Business Unit Overview Fidelity Pricing & amp amp Cash Management Services (FPCMS) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products preparing fund financial statements, dividend estimates and tax returns monitoring delivery of fund trades to custodian banks processing corporate actions collecting securities income on behalf of the funds reconciling, reporting and moving money in support of fund shareholder transactions and managing fund liquidity. Role Description Software Engineers in the production support team are responsible for managing the FPCMS applications and Batch cycles. The primary objective of this person is to ensure the daily critical SLAs for Application and Batch deliverables are met by following Fidelity best practices / methodologies and provide on-call production support on rotational basis. Roles and Responsibilities The selected individual must meet the following criterias: Ensure all Batch Cycle SLAs and Application Support deliverables are met Collaborate with support teams, product teams and Business as required to handle issues Actively participate in support specific projects such as Incident Reduction, Batch Cycle Optimization, Disaster Recovery Planning & amp amp Execution and Holiday Processing, etc. Report daily issues and SLA breaches to management Explore Opportunities to Improve Application Performance and Stability Working on Incident, Change and Problem Management activities

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Posted on: Friday, 31 March, 2017  08:56
Expires On: Monday, 23 March, 2020  18:30

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