Hiring for Campaign Management Specialist ( Email Marketing) in Bengaluru/Bangalore, for Exp. 2 - 7 (Bangalore Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Duties and responsibilities The Production Analyst (PA) works cross-functionally with Production, Account Management, and Technology on behalf of our clients to ensure successful email programs Building platform related solutions for full service customers. To include: participate in Client meetings, manage Client mailing calendar, asset review, campaign creation, internal UAT, oversee external UAT, change management, manage approval process, reports generation, QA, campaign scheduling, post deployment validation. Primary escalation contact for Client issues/questions related to full service email campaigns. Ensure overall Client satisfaction through timely and accurate completion of projects. Maintain campaign process and program documentation. Provide weekly account updates to BSA, Account team and/or Client. Attend recurring Account meetings (internal and external) Provide back-up support during Vendor outages Working knowledge of Clients business, goals/objectives, campaigns and how they use the Harmony, DREAM and DREAMmail products. Track Non-deployment activity and providing a monthly report to Campaign Manager and Team Lead. Update/create Knowledge Base Articles and Client case studies as necessary. Provide input on Campaign Solutions processes and template forms.