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Hiring for Customer Service Manager Bangalore in Bengaluru/Bangalore, for Exp. 3 - 6 yrs at Search A (Bangalore Job)

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Job Description:Manage incoming calls, emails tickets from Retailers, Sales-Reps, Vendors Employees. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team targets Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions, process customer accounts and updated Jira tickets Follow communication procedures, guidelines and policies Take the extra mile to engage customers


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Posted on: Wednesday, 20 February, 2019  10:06
Expires On: Saturday, 02 July, 2022  18:30

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