Hiring for Area Business Manager / K12 Education Sector / Pune in Pune, for Exp. 3 - 5 yrs at Voxwil (Pune Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Business Development: 1.School acquisition: Reaching out to prospective schools, build a pipeline and sign them up. 2.School Retention and upgrade: Retain all schools and upgrade the value of business within the portfolio. 3.Reference generation: Generate references of new schools from the existing portfolio of schools based on service and satisfaction 4.Collection: Collection of money due from schools on time. School relationship: 1.Relationship: Manage the relationship with the designated schools within the region 2.Communication: Ensure periodic communication with the School Owner/Correspondent and sharing the progress of program implementation in the School Program implementation: 1.Coordination: Be the single point of contact for the school and coordinate internally with operations, product specialists and product team to ensure complete and efficient implementation at the School on a day to day basis. 2.Training: Identify and lead support required in training needs for Schools Program Orientation, Teacher Level issues, Class level issues Service satisfaction: 1.Customer Satisfaction: Drive customer satisfaction for the managed schools by ensuring on time high quality service and material delivery. 2.Proactive problem solving Be transparent in sharing the feedback of the Schools and proactively resolve issues or queries of our clients in a timely manner. 3.Escalate all issues concerning program implementation to the respective Zonal/ Regional Business Manager Reporting and Documentation 1.Documentation: Complete all documentation regarding school sign up, collect advance amount as per company policy and engage the schools as per the need. 2.Reporting: Keep all reporting formats, CRM, documentation, etc updated on day-to-day basis.