Hiring for Travel Consultant - Voice in Bengaluru/Bangalore, for Exp. 1 - 6 yrs at BCD Travel India (Bangalore Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? You might be exactly the new team member we are looking for. Travel Consultant Bangalore, India Your responsibilities Follow set operations policies and procedures in the respective field of work Meet/exceed set SLAs in all regards to maintain a favorable business outcome Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications if necessary Knows and properly uses: airline terminology, codes, fare basis, resource guides, books, wherever necessary Check on PNR queues to process exchanges, cancellations and rebooking Promotes the acceptance of fares, rates, and suppliers that match the clients travel program policies and negotiated contracts. Applies discount programs appropriately. Remains informed of all airline rules and regulations and current affairs. Communicates information to clients accurately and appropriately. Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control. Process exchanges, cancellations & amp amp re-bookings for air travel, hotel, car/limo rentals and Amtrak train service and following up when necessary to complete the reservation We are looking for you if your profile matches the following Excellent English communication skill with neutral accent Experience working on any one of the following GDS/platform - Sabre, Apollo, Galileo, Travelport Ready to work in any shift and weekend What we offer you:& amp nbsp This is an exciting job within an international work environment. Youll be working with a great international team of colleagues. And, we offer you a competitive package, training, career development, flexible hours and a dynamic work environment. Get to know us BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with more than 13,000 creative, committed and experienced people. And its how we maintain an industry leading client-retention rate of 95%, with 2016 sales of US$24.6billion. For more information, visit www.bcdtravel.com.